EXECUTIVE DIPLOMA IN HOTEL AND TOURISM MANAGEMENT

Creating the hospitality leaders of tomorrow

OUR HANDS-ON ACADEMIC PROGRAMS MAKE THE CAREERS OF AMBITIOUS STUDENTS JUST LIKE YOU.

A first class ticket to a global career.

Experience excellence in hospitality education!

After completion of the course students will be expected to be able to:
1. Explain the relation of lodging and food service operations to the hotel and
tourism industry.
2. Describe the role of the hotel and tourism industry and its economic impact on the
local, national and international levels.
3. Cite opportunities for education, training and career development in the hospitality
industry.
4. Demonstrate knowledge of the history of the lodging and food service industry.
5. Analyze, evaluate and discuss several aspects, development and trends which have
affected hotel, tourism and food service operations in recent years and which will continue
to have an impact on the industry in the future.
6. Distinguish and oppose the effect on the industry of franchising, management
contracts, referral organizations, independent and chain ownership and
condominium.
7. Endorse the general classifications of hotels and describe the most distinctive
features of each.
8. Describe the seven common divisions or functional areas of the hotel
organization (Rooms, Food and Beverage, Engineering and Maintenance,
Marketing and Sales, Accounting, Human Resources, and Security) and explain the
responsibilities and activities of each.
9. List of departments found in each hotel division.
10. Outline and explain the main classifications of food service.
11. Describe the organization, structure and functional areas in commercial and
institutional food service operation.